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Priority Access: Xavage Day Trip Cancun & Playa del Carmen

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Cancun, Mexico
Priority Access: Xavage Day Trip Cancun & Playa del Carmen

Select Date and Travelers

Number of travelers
0 Adults1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants15 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 hours  (Approx.)
Hotel pickup offered
iconOffered in: English and 1 more

Overview

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Lunch
restroom, dressing room
Hotel Pick up & Drop off
Snacks
Soda/Pop
Hamlet, harness, kayak and paddles. Depending of the activity and risk
Priority Access: You can have your admission bracelets on the bus on your way to the park.
Gratuities
Photos (Available to purchase)
Souvenirs (Available to purchase)

Departure Point

Traveler pickup is offered
We would like to make it comfortable for you. We will pick you up at your hotel. During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup.

If you selected an option with transportation, you must contact Grupo Xcaret at least 24 hours before your activity date to confirm your reservation and arrange transportation. Upon pickup, please present your printed voucher(s) and photo ID in exchange for your activity.

Redemption Instructions:

*IMPORTANT:
As a preventive measure, before boarding the bus or accessing each Park, we will take the temperature by using a digital remote device to every visitor, guest, and staff member.
In case your temperature exceeds the 100.4 F (38 C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.

- If you have purchased an option with transportation, in order to confirm your transportation service please contact Grupo Xcaret at least 24 hours prior to the visit to the park.
- If you have booked an option with transportation within less than 24 hours prior to the visit to the park you must contact Grupo Xcaret immediately.
- Upon your pickup, you must show your photo ID and your printed or digital voucher when boarding the bus.
- To access the park you must go to the ticket office and present your photo ID and your printed or digital voucher.
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Tour All-Inclusive with Transp
7/1/2020 - 12/31/2021
Monday - Saturday:07:00 AM - 06:00 PM
1/1/2022 - 12/31/2022
Monday - Saturday:07:00 AM - 06:00 PM
Tour Basic with Transportation
7/1/2020 - 12/31/2021
Monday - Saturday:07:00 AM - 06:00 PM
1/1/2022 - 12/31/2022
Monday - Saturday:07:00 AM - 06:00 PM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member.
  • The Voucher schedule is informative.
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
  • Tours and days of operation are subject to availability and changes.
  • Not recommended for travelers with recent surgeries
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Grupo Xcaret
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Priority Access: Xavage Day Trip Cancun & Playa del Carmen?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Priority Access: Xavage Day Trip Cancun & Playa del Carmen.
Q:
What is the policy on sanitization during Priority Access: Xavage Day Trip Cancun & Playa del Carmen?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Priority Access: Xavage Day Trip Cancun & Playa del Carmen.
Q:
What is the social distancing policy during Priority Access: Xavage Day Trip Cancun & Playa del Carmen?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Priority Access: Xavage Day Trip Cancun & Playa del Carmen.
Q:
What measures are being taken to ensure staff health & safety during Priority Access: Xavage Day Trip Cancun & Playa del Carmen?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Priority Access: Xavage Day Trip Cancun & Playa del Carmen.

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